Unlocking Trade Documents: How DocUnlock Uses AI to Tackle Compliance Chaos

Hosts:

• Andy Shiles

• Lalo Solorzano

Guest(s):

• Jack Moberger, Co-Founder, DocUnlock

• Ned Cartmell, Co-Founder, DocUnlock

• Sepehr Fakour, Co-Founder, DocUnlock

Published: January 2026
Length: ~40 minutes
Presented by: Global Training Center

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Episode Summary

In this episode of Simply Trade, Andy and Lalo sit down with the founders of DocUnlock to explore one of the most painful realities in global trade: document chaos.

From commercial invoices and packing lists to certificates, statements, and agency-specific requirements, trade compliance still lives in PDFs, emails, spreadsheets, and inboxes. Jack, Ned, and Sepehr break down how DocUnlock is using AI to extract, structure, validate, and operationalize trade documents — turning static paperwork into usable compliance data.

The conversation dives into real-world brokerage and importer pain points, why “document accuracy” is no longer enough, and how automation is shifting expectations across customs, PGAs, and supply chain partners. This episode is a must-listen for anyone dealing with high-volume imports, broker workflows, or compliance teams stretched thin.

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Key Takeaways

• Trade compliance is still dominated by unstructured documents — and that’s the bottleneck.

• AI can extract and normalize data without replacing trade expertise.

• Document automation reduces risk, speeds releases, and improves audit readiness.

• Brokers and importers benefit differently — but both win when documents are usable data.

• The future of compliance isn’t fewer documents — it’s smarter ones.

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What DocUnlock Is Solving

• Commercial invoices & packing lists

• Certificates & trade declarations

• Broker-importer document handoffs

• Audit readiness & data traceability

• Scaling compliance without scaling headcount

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Resources & Mentions

• DocUnlock – AI-powered trade document automation
  👉 https://www.docunlock.com

• Jack Moberger, Co-Founder, DocUnlock
  👉 https://www.linkedin.com/in/jmoberger/

• Ned Cartmell, Co-Founder, DocUnlock
  👉 https://www.linkedin.com/in/ned-cartmell-91179711/

• Sepehr Fakour, Co-Founder, DocUnlock
  👉 https://www.linkedin.com/in/sepehr-f/

• Global Training Center – Trade & compliance education
  👉 https://www.globaltrainingcenter.com/

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Credits

Hosts:

• Andy Shiles – https://www.linkedin.com/in/andyshiles/

• Lalo Solorzano – https://www.linkedin.com/in/lalo-solorzano/

Guests:

• Jack Moberger (DocUnlock) – https://www.linkedin.com/in/jmoberger/

• Ned Cartmell (DocUnlock) – https://www.linkedin.com/in/ned-cartmell-91179711/

• Sepehr Fakour (DocUnlock) – https://www.linkedin.com/in/sepehr-f/

Produced by:

• Global Training Center – https://www.globaltrainingcenter.com/

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